Welcome to Chillers Microcreamery


Here are some common questions that prospective franchisees have asked.

What are the basic terms and fees?  

  • Basic 10 year term for $22,500 with an 10 year option

  • Ongoing Royalties 3.5% of gross

  • Advertising Fund 1% of gross

Is owning a Chillers franchise right for me?
If you are a friendly, energetic, hard working individual who’s passionate about owning and growing multiple units, then Chillers franchise is right for you.  We look for people who love to serve the public with a smile, while taking a hands-on management approach. If this describes you, then complete this Franchise Application Form.

Do I have to work in the restaurant?
We are an owner/operator franchise system. An Owner/operator must be an integral part of the business by being involved full-time in day-to-day operations. Investors ownership is allowed with an invested operator overseeing operations.

How many Chillers units am I required/allowed to own?
Approved Chillers franchisees are committed to 1 unit, with multi-unit agreements available and encouraged.

What markets are currently available?
Chillers Ice Cream is currently offering franchise opportunities to qualified new franchisees in select markets as follows: Kentucky & Indiana.

How much money can I earn each year?
Unfortunately, we cannot answer questions regarding earning claims.  Profitability depends on many factors including location of the restaurant, initial investment, operating costs, financing terms, and most importantly, your ability to operate the business effectively among other factors.

How much money will I need to invest?
The initial investment varies depending on a variety of factors, the biggest being leasehold improvements. You should plan to invest between $300,000 to $475,000.  Figures do not reflect buying real estate.  

Does Chillers help in site selection?
Yes.  The location of your restaurant is a big factor in the success of your franchise, so we are ready to help. Chillers will assist you with the many challenges of site selection and development. 

What help does Chillers give in opening a new store?
Chillers will assist you through every phase of the opening process, including, site selection, lease review, construction, purchasing equipment, owner/operator training, employee hiring, employee training, grand opening assistance, and on-site help when you go live. 

What is the typical size of a Chillers Ice Cream?
Our building prototypes range in size from approximately 1,000 to 1,500 square feet. In addition, our buildings feature a drive-thru and patio seating.


Once I open a store what kind of support can I expect?
Once your store opens you won’t be on your own. Every Chillers franchise receives our continued support system to assist your operational and advertising needs. Since you're a part of our Chillers family, you will stay well informed with face to face communications, franchisee bulletins, meetings, and store evaluations.


Still have questions? Click here to contact us.

PLEASE NOTE: The Chillers® Franchise Disclosure Document (FDD) answers all questions regarding our Owner/Operators' opportunities. The FDD is available in electronic format or as a paper copy. The following list of questions is a brief response to typical inquiries. If there is any inconsistency or conflict between these questions and the FDD, the FDD will control.